Please make sure you've read through this document before partnering with us!
What is Print on Demand?
Print on Demand means we can print your designs across our Fy! product range without holding any stock. This means we don't print until the order comes in to our team and our production, printing and customer service team will handle every order so you don't have to.
How will customers shop for my prints?
We have a web platform and an app, if you haven't already please download the App as many of our campaigns and artists highlights appear on here! We invest most of our marketing in the U.S and U.K, Australia & across Europe and create product placement ads across our social channels directing customers to your shop page.
Do I retain the rights of each print?
Yes you do, you will be asked to sign a contract in the portal before you start uploading prints and this is to license the prints only. The copyright of each file remains with you and if you decided to leave the platform the prints would also leave with you.
How does our commission structure work?
Our commission structure is 10% of the unframed print price excluding VAT, discounts, shipping and packaging is paid to the artist for the sale of each print. The rest of the revenue from each sale goes into the production costs and services we offer, for example we invest heavily in marketing to connect you with customers who want to buy your artwork. Click here for more information.
Who sets the pricing?
We do and we're constantly checking our prices to ensure you are getting the best price for your collection. This
means our prices are not static, we consider factors such as production costs, market rate and customer location. Our unframed prints start at £18.00 - £92.00 and you'll find more here.
Where do you print?
We have one printing supplier and they have print labs set up for us in the US, EU, UK and Australia, they print all of our goods and get these out to customers in our biggest markets as quickly as possible. This also means we're not shipping things across the world and we can keep orders localised!
Do I speak to customers?
Our customer service team will handle your orders and any query that comes through from customers regarding your art prints, so no don't worry we will handle any questions for you.
How do I upload the files for printing?
You can click here to view our pixel sizes, you'll find one size specification with a format, DPI and pixel size for each product. Once this has been submitted our printing team can then create our standard size options with full confidence on quality.
What other information will you need from me?
You'll be asked to add a logo during the upload process and we will also collect some copy to add your shop page. Please note, at the moment we are unable to also add a banner to your page as we are currently building this function into the portal.
Do you ask for exclusivity?
No! It's great if you are also on other Print on Demand sites or have your own website set up, we find our marketing sphere is very different to other shops which might be more local to you so they tend to just compliment each other, the more sites the better!
How do I keep track of sales?
At the moment your dashboard does not have sales information, however we do send out sales reports monthly with a full breakdown of everything that's sold. You can also sort your page by 'Most Loved' at any point to see what's selling best on the page. Click here for more information on this.
How do I create a brand page?
For now you'll see the option to add a logo and tagline into our online portal, our artist portal is new and we are still building out the features you would like to see so please bear with us!
When will I be asked for my payment information?
We work with a payment system called Tipalti who will be in contact with you once your page has gone live to set up your payment preference, you'll also have a dashboard where you can view your invoices. You'll find more information on payments here.
Can I add lifestyle imagery?
We know how great your prints look in lifestyle images, however for the time being we ask that you just upload the main print file and we will let you know when we have enabled a mock up feature in our artist portal.
Is there anything for me to do once the page is live?
Yes! Getting your page live is only the first step. We will be in touch once you're up and running to provide crucial marketing information. We have a great referral programme which means you can earn extra commission when you share your page and please read through our help centre pages on how to make the most of the platform.