Tipalti User Guide

Modified on: Tue, 5 Apr, 2022 at 3:16 PM


Tipalti is a global payment automation service, which we use to handle brand payments at Fy! Using Tipalti has significantly improved the process of payments for us and our partners. 
Below you can see full options available to you when logged into Tipalti:

Manage your finance contact and payment account details:
To update your finance contact and/ or your payment details, you just need to login to Tipalti and click on the Payment Details tab on the left hand side. Here you'll find a page to edit your contact details, and also if you click through to the second page you can change your account details and payment method - push the edit button on each page to ensure you save. 

Track your payment status

You can view the status of your current payments and past payments on the Payment History tab on the left hand side. Here you can see all current and past payments, the payment method selected, the status and download a payment details report should you need it.
For a summary of what each payment status means - please view here.

Obtaining Invoices for your records
Your full invoice is sent directly to your finance contact between the 15th & 18th of each month for sales in the previous month, please note invoices only include shipped orders, and the shipped date dictates when the order will be paid. At the end of the month an invoice will be updated to Tipalti showing the total monies owed - you will need to check your email for your detailed invoice. 
All invoices will show as Pending until the due date arrives and then it will show as submitted. You will also receive another email to confirm that it has been submitted.



 

 

 

 

 

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