When shipping cross-border between the EU and UK, you must generate a Commercial Invoice, of which 2x copies need to be attached to the outside of your parcel while 1x copy needs to be placed inside the parcel. 

What is a Commercial Invoice?

A commercial invoice is a binding customs document containing information about the contents of the shipment as well as the agreements made (Incoterms), such as who pays the customs costs. Based on the commercial invoice, the customs authorities determine whether import duties and taxes have to be paid on the goods.

Which information must be on the Commercial Invoice when selling through Fy?

• Product Weight

• Commodity Code (HS Code)

• Country of Origin (CoO)

• Product Name / Product Description

• Total Consignment Value (price paid by customer)

• VAT Value

• Incoterm (e.g. DAP/ DDP)

• Fy VAT Number: GB259612189

• Fy EORI Number: GB259612189000/ XI259612189000

Can Fy generate a Commercial Invoice for me? 

For DAP orders under the Consignment Threshold (£135 excl. VAT), you can auto-generate a Commercial Invoice for your order and/or shipment (if containing multiple orders) using Dash. 

To create please follow the below steps. 

1. Click the "Orders" tab on Dash.

2. Select relevant order/shipment.

3. Click "Create Commercial Invoice".

4. If you have been successful, you will see an alert on screen.

5. You can download a PDF version of the CI under the ‘Commercial Invoice’ section of the order. 

Please remember that the Commercial Invoice is generated based on the backend information you have provided for your sku’s. Should any of the information not be available, the section will be left blank. In this case please make sure you manually fill out the information and flag the issue afterwards to designer-help@iamfy.co so that we can then work getting all your data inputted asap.